How to Order an Elevator HOP/Hall Call Box？

Ordering an elevator HOP (Hall Operating Panel), also known as a LOP, involves several important steps to ensure the equipment is compatible with your elevator system and meets all safety and design requirements.

First, gather the technical specifications. You need to know the elevator brand, model, and control system type. Determine whether the hall call box is for up/down calls,  or display purposes. Note if it should include indicator lights, braille plates, or voice announcement features for accessibility compliance.Check the mounting style and dimensions. Hall call boxes come in flush-mount or surface-mount types. Measure the panel’s length and thickness and wall cutout (if replacing an old unit),if there is a bottom box, the size of the bottom box should also be measured, and confirm the material preference.

Second, contact the original elevator manufacturer or a certified parts supplier. Provide detailed information such as:

Floor number(s) where the boxes will be installed

Should the HOP be equipped with a lock

Provide display board model and communication protocol
Sharing photos or engineering drawings of the existing or desired unit will help avoid confusion.

Third, request a quotation and check lead times. Custom units or boxes for older systems may require additional time to manufacture.

Finally, review all specifications on the purchase order before confirming. Accuracy is crucial to ensure the hall call boxes function correctly and are installed smoothly.

By following these steps, you can order the correct HOP for your elevator system with confidence and efficiency.

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